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Mac Support for PC Technicians

Mac support for PC Technicians is a two-day, hands-on training that provides an intense and in-depth exploration of features and troubleshooting off Mac OS X compared to Microsoft Windows. The Mac Support for PC training is designed to give you a tour of the breadth of functionality of Mac OS X and the best methods for effectively troubleshooting issues that arise.

Course Outline

• Installation
• Users and Permissions
• File Systems
• Application Environment
• Network Configurations
• Accessing Network Sevices
• File and Internet Sharing
• Peripherals
• Printing
• Start-up Sequence
• Troubleshooting

For more information about Mac Support for PC Technicians, download the brochure.

Prerequisites

• Basic Windows experience
• Basic troubleshooting exeperience
• Good understanding of the English language