Snow Leopard Mac OS X 10.6 Courses

Mac OS X Snow Leopard is an even more powerful and refined version of the world's most advanced operating system and the foundation for future Mac innovation. Snow Leopard builds on a decade of OS X innovation and success with hundreds of refinements, new core technologies, out of the box support for Microsoft Exchange and new accessibility features.

Snow 100 - Introduction to Mac OS X 10.6

Introduction to Mac OS X is a one-day preliminary course for those new to Mac OS X who need to prepare for the Mac OS X Support Essentials course, or other technical Mac OS X training courses.

Who Should Attend?

This class is designed for those new to the Mac OS X platform who need to obtain the skills to support other Mac OS X users.

Prerequisite Knowledge

• Practical working knowledge of computers.
• Good understanding of the English language,
  because software and lesson material are in English.

Course Outline

• Get to know the Mac OS X user interface.
• Customize system-wide preferences and user preferences.
• Use the Mac OS X help system.
• How common applications integrate with each other.
• Manage multiple applications and multiple windows within applications.
• Get introduced to Dashboard and Automator.
• The basic principles of file sharing, and working with multiple users.

Snow 101 - Mac OS X Support Essentials 10.6

Mac OS X Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on Mac OS X.

Who Should Attend?

This class is designed for helpdesk specialists, technical coordinators, service technicians, technical support personnel, and others who support Mac users.

Prerequisite Knowledge

• Basic Mac OS X knowledge.
• Basic troubleshooting experience.
• Good understanding of the English language,
  because software and lesson material are in English.

Course Outline

• Installation
• User Accounts
• Command Line & Automation
• File Systems
• File Management
• Applications
• Network Configuration
• Network Services
• Peripherals
• Startup Process

What Will You Learn?

• The troubleshooting process.
• How to become more efficient with available tools and resources.
• Mac OS X 10.6 features in depth, including how to find additional information.
• How to prepare for Apple Certified Support Professional certification.

Get Certified and Build Credibility

Demonstrate your knowledge of managing and troubleshooting computers running Mac OS X v10.6. The Apple Certified Support Professional (ACSP) 10.6 certification is granted on successful completion of the Mac OS X Support Essentials v10.6 exam.

Snow 201 - Mac OS X Server Essentials 10.6

Mac OS X Server Essentials is a four-day course designed to give technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses Mac OS X Server.

Who Should Attend?

This course is designed for help-desk specialists, technical coordinators, and entry-level system administrators who implement and maintain networks using Mac OS X Server.

Prerequisite Knowledge

• Understanding of Mac OS X.
• Experience with Mac OS X in a network environment.
• Basic troubleshooting experience or Mac OS X Support Essentials 10.6.
• Good understanding of the English language,
  because software and lesson material are in English.

Course Outline

• Installing & Configuring Mac OS X Server
• Authenticating and Authorizing Accounts
• Using Open Directory
• Using File Services
• Hosting Mail Services
• Managing Web Services
• Using Collaborative Services
• Implementing Deployment Solutions
• Managing Accounts

What Will You Learn?

• The features of Mac OS X Server v10.6,
• How to configure essential services on Mac OS X Server.
• How to use Mac OS X Server tools to monitor and troubleshoot services.
• Effective use of Mac OS X Server to manage a small network of Macintosh computers and users.
• How to manage access to files and services.
• How to prepare for Apple Certified Technical Coordinator certification.

Get Certified and Build Credibility

Demonstrate your knowledge of Mac OS X Server v10.6, and take the Mac OS X Server Essentials v10.6 exam. Apple Certified Technical Coordinator (ACTC) 10.6 certification is granted on successful completion of both the Mac OS X Server Essentials v10.6 exam and the Mac OS X Support Essentials v10.6 exam.

Snow 101+201 - ACTC 10.6 Bootcamp

The Apple Certified Technical Coordinator (ACTC) 10.6 Boot Camp is a combined delivery of the Snow 101 and Snow 201 courses. This hands-on course provides an in-depth exploration of functionality and troubleshooting on Mac OS X and the best methods for effectively supporting users of Mac OS X systems.

Who Should Attend?

This course is designed for help desk specialists, technical coordinators, service technicians, technical support personnel, and entry-level system administrators who implement and maintain networks using Mac OS X Server or support Mac users.

Prerequisite Knowledge

• Basic Mac OS X knowledge.
• Basic troubleshooting experience.
• Experience with Mac OS X in a network environment.
• Good understanding of the English language,
  because software and lesson material are in English.

Course Outline

• Installation
• User Accounts
• Command Line & Automation
• File Systems
• File Management
• Applications
• Network Configuration
• Network Services
• Peripherals
• Startup Process
• Installing & Configuring Mac OS X Server
• Authenticating and Authorizing Accounts
• Using Open Directory
• Using File Services
• Hosting Mail Services
• Managing Web Services
• Using Collaborative Services
• Implementing Deployment Solutions
• Managing Accounts

What Will You Learn?

• The troubleshooting process.
• How to become more efficient with available tools and resources.
• Mac OS X 10.6 features in depth, including how to find additional information.
• The features of Mac OS X Server v10.6.
• How to configure essential services on Mac OS X Server.
• How to use Mac OS X Server tools to monitor and troubleshoot services.
• Effective use of Mac OS X Server to manage a small network of Macintosh computers and users.
• How to manage access to files and services.
• How to prepare for Apple Certified Technical Coordinator certification.

Get Certified and Build Credibility

Demonstrate your knowledge of Mac OS X Server v10.6, and take the Mac OS X Server Essentials v10.6 exam. Apple Certified Technical Coordinator (ACTC) is granted on successful completion of both the Mac OS X Server Essentials v10.6 exam and the Mac OS X Support Essentials v10.6 exam.

Snow 301 - Mac OS X Directory Services 10.6

This four-day course focuses on both Mac OS X as a directory service client, and Mac OS X Server as a directory server. Cross platform solutions are emphasized in both instances.

Who Should Attend?

This course is designed for system administrators and IT professionals who need to gain specific knowledge about directory services.

Prerequisite Knowledge

• Basic troubleshooting experience or Mac OS X Support Essentials 10.6.
• Basic Mac OS X Server experience or Mac OS X Server Essentials 10.6.
• Understanding of basic IP networking, including IP address, subnet masks,
  ports, and protocols.
• Experience using the command-line interface with Mac OS X.
• Good understanding of the English language,
  because software and lesson material are in English.

Course Outline

• Accessing the Local Directory Service
• Accessing an Open Directory System
• Accessing an LDAP Server
• Accessing an Active Directory System
• Configuring Open Directory Server
• Configuring Open Directory Replicas
• Connecting Mac OS X Server to an Open Directory System
• Integrating Mac OS X Server with Other Systems

What Will You Learn?

• Use network accounts and Kerberos authentication with any common directory service.
• Run a robust, scalable directory system using Apple's Open Directory Server.
• Use Mac OS X Server to augment an existing directory service infrastructure.

Get Certified and Build Credibility

Demonstrate your knowledge by passing the Mac OS X Directory Services 10.6 exam. Apple Certified System Administrator (ACSA) 10.6 certification is granted upon successful completion of the Mac OS X Directory Services 10.6, Mac OS X Deployment 10.6, and Mac OS X Security and Mobility 10.6 exams.

The Mac OS X Directory Services 10.6 exam also counts as an elective towards Apple Certified Media Administrator certification.

Snow 302 - Mac OS X Deployment 10.6

This three-day course focuses on solutions for deploying software, ranging from the installation of individual files to the deployment of complete system images to multiple computers.

Who Should Attend?

This class is for Mac OS X system administrators who need to know how to streamline the process of installing and configuring a large number of computers running Mac OS X.

Prerequisite Knowledge

• Understanding of Mac OS X.
• Basic troubleshooting experience or Mac OS X Support Essentials 10.6.
• Basic Mac OS X Server experience or Mac OS X Server Essentials 10.6.
• Experience with Mac OS X in a network environment.
• Experience using the command-line interface with Mac OS X.
• Good understanding of the English language, because software and lesson material are in English.

Course Outline

• Deployment Planning
• Deploying Individual Items and Containers
• Deploying with Installation Packages
• Deploying Entire Systems
• Using NetBoot for Deployment
• Postimaging Deployment Considerations
• System Maintenance

What Will You Learn?

• Creating a full deployment plan that includes, testing, hardware and software deployment, auditing and maintenance.
• Creating a tiered Software Update servicer solution, as well as about third-party solutions to supplement tools provided by Apple.
• Using tools such as Apple Remote Desktop, Disk Utility, PackageMaker, and System Image Utility and discuss the pros and cons of each or different deployment situations.

Get Certified and Build Credibility

Demonstrate your knowledge by passing the Mac OS X Deployment 10.6 exam. Apple Certified System Administrator (ACSA) 10.6 certification is granted upon successful completion of the Mac OS X Directory Services 10.6, Mac OS X Deployment 10.6, and Mac OS X Security and Mobility 10.6 exams.

The Mac OS X Deployment 10.6 exam also counts as an elective towards Apple Certified Media Administrator certification.

Snow 303 - Mac OS X Security and Mobility 10.6

This three-day course focuses on strategies for providing secure access from mobile devices to services running on private networks.

Who Should Attend?

This course is designed for system administrators and IT professionals who need to:

• Gain specific knowledge about DNS, VPN, firewalls, certificates and proxy servers
• Effectively configure mobile devices that are connected to public networks to access services running on a private network
• Configure Mac OS X Server to provide trusted authentication to proxied services such as web, mail, and calendar

Prerequisite Knowledge

• Basic troubleshooting experience or Mac OS X Support Essentials 10.6.
• Basic Mac OS X Server experience or Mac OS X Server Essentials 10.6.
• Understanding of basic IP networking, including IP address, subnet masks, ports, and protocols
• Experience using the command-line interface with Mac OS X
• Good understanding of the English language, because software and lesson material are in English.

Course Outline

• Providing Network Services
  - DNS
  - DHCP
  - NAT/Gateway
• Securing Systems and Services
  - Firewalls
  - VPN
  - Keys & Certificates
• Providing Services for Mobile Devices
  - Providing iPhone Applications
  - Mobile Access Server

What Will You Learn?

• Working with Mac OS X Server, students learn how to securely provide network services such as web, mail, and calendar to mobile computers and devices, such as the iPhone.
• Students will also learn the basics of deploying both web and native applications on mobile devices such as the iPhone using Xcode, Dashcode, and the iPhone Configuration Utility.
• The course is a combination of lecture and hands-on exercises that provide practical real-world experience.

Get Certified and Build Credibility

Demonstrate your knowledge by passing the Mac OS X Deployment 10.6 exam. This course covers a portion of the knowledge necessary to become an Apple Certified System Administrator 10.6. ACSA 10.6 certification is granted upon successful completion of the Mac OS X Server Essentials 10.6, Mac OS X Directory Services 10.6, Mac OS X Deployment 10.6, and Mac OS X Security and Mobility 10.6 exams.

This exam also counts towards Apple Certified Specialist - Security and Mobility 10.6.